Privacy Policy

1. Who we are

PassItOn-Digital (“we”, “us”, “our”) provides a secure online portal where you can organise and store important digital and personal information for your peace of mind and for your trusted people.

Data Controller: PassItOn-Digital  |  Website: passitondigital.com  |  Email: support@passitondigital.com

2. What we collect

• Account details – name, email, and similar information you provide when registering.
• Payment details – handled by our payment providers; we don’t store full card information.
• Uploaded content – documents, files, and information you choose to store in your portal.
• Technical data – IP address, device/browser type, and cookie data to keep the service secure and working well.
• Support messages – communications you send to our support team.

3. How we use your data

• To provide, maintain, and secure your portal.
• To process payments and manage subscriptions.
• To communicate about your account, updates, and support.
• To improve the service (for example, performance and usability).

4. Security & access (files not seen by us)

• Your portal runs on trusted, secure infrastructure with encryption in transit and at rest.
• We cannot view the files you upload. Your content remains private to you and anyone you explicitly authorise.
• Access is protected by your credentials; we recommend using a strong password and enabling two-factor authentication.
• Operational access is limited to authorised personnel for security and compliance purposes, never for reading your files.

5. When we share data

We only share limited data:

• Service providers (e.g., payment processing, hosting) to operate the service under contract.
• Legal obligations where we must comply with law or valid legal request.
• At your direction when you nominate trusted contacts.

We do not share your uploaded files with any third parties for their own purposes.

6. Your rights

Subject to applicable law (UK GDPR/EU GDPR), you may:

• Access your personal data and request a copy.
• Rectify inaccurate or incomplete data.
• Erase your data (“right to be forgotten”).
• Restrict or object to certain processing.
• Data portability (receive data in a commonly used format).
• Withdraw consent where processing relies on consent.

Contact: support@passitondigital.com. You also have the right to complain to your local data protection authority.

7. Cookies

We use essential and functional cookies to keep the site secure and reliable, and to remember your preferences. You can control cookies in your browser settings. For more detail, see our Cookie Policy.

8. Data retention

We keep your data only as long as needed to provide the service and meet legal requirements. When you close your account, your personal data and uploaded files are deleted securely within a reasonable period, subject to legal retention obligations.

9. Legal bases (GDPR/UK GDPR)

• Contract – to provide the portal and related services you requested.
• Legitimate interests – to secure, maintain, and improve our services.
• Consent – where you choose to receive non-essential communications.
• Legal obligation – to comply with applicable laws and regulations.

10. International transfers

If personal data is transferred outside the UK/EU, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information in line with data protection laws.

11. Changes to this policy

We may update this policy from time to time. We’ll post the new version here and update the effective date. If changes are material, we’ll let you know by email or via your portal.

12. Contact

Questions or requests? We’re here to help.

Email: support@passitondigital.com

This page is provided for transparency and does not constitute legal advice.